Written by C. Fairweather, iGaming Content Editor
Reviewed by V. Badalyan, Gambling Compliance Expert — Meet our team
Last updated: 10.07.2026
Last updated: January 1, 2026
Welcome to Silver Oaks. By registering an account or using any part of our platform at silver-oaks-ca.com, you agree to these Terms and Conditions. Please read them carefully before you start playing. If you don't agree with any part of these terms, you should not use our platform.
Silver Oaks is an online casino platform serving Canadian players. Ontario residents play through a platform registered with iGaming Ontario. References to 'Silver Oaks', 'we', 'us', and 'our' throughout these terms refer to the operating entity behind silver-oaks-ca.com.
You must meet all of the following requirements to open and use a Silver Oaks account:
We reserve the right to ask you to verify your eligibility at any time. If you can't or won't provide the requested documentation, we may suspend or close your account.
You may only hold one account at Silver Oaks. Duplicate accounts are not permitted and may result in the forfeiture of any balances or bonuses associated with those accounts.
When you register, you agree to provide accurate, current, and complete information. You're responsible for keeping your account details up to date. If your name, address, or payment information changes, please update your account promptly.
You're responsible for keeping your login credentials secure. Don't share your password with anyone. If you suspect unauthorized access to your account, contact us immediately at [email protected].
Canadian law requires us to verify your identity before processing withdrawals and in certain other circumstances. This is a standard Know Your Customer (KYC) process. You may be asked to provide:
We aim to complete verification quickly. Withdrawals may be held until verification is complete. This isn't something we can waive, so please have your documents ready.
All transactions on Silver Oaks are processed in Canadian dollars (C$). Minimum and maximum deposit and withdrawal amounts are displayed in the cashier section of your account and may vary by payment method.
Withdrawals are processed back to the same payment method used for your deposit wherever possible. This is a standard anti-money laundering requirement. Processing times vary by method and are displayed at the time of your request.
We don't charge fees for standard deposits or withdrawals, but your bank or payment provider may apply their own charges. Check with them directly if you're unsure.
Silver Oaks offers various bonuses and promotions to new and existing players. Each offer comes with its own specific terms, including wagering requirements, eligible games, time limits, and minimum deposit amounts. These are always displayed clearly on the relevant promotion page.
Bonuses are intended for personal recreational use. If we detect activity that suggests bonus abuse, including the use of multiple accounts, coordinated play, or any other attempt to exploit promotional offers, we reserve the right to void the bonus and any winnings derived from it.
We can change, suspend, or end any promotion at any time. We'll give reasonable notice where possible.
Gambling should be fun. If it stops being fun, or if you feel like you're losing control, we want to help. Silver Oaks provides a range of responsible gambling tools, including:
You can access these tools in the Responsible Gambling section of your account settings. If you'd like to self-exclude or need support, contact our team at [email protected] or reach out to the following resources:
Silver Oaks is committed to responsible gambling. We take underage gambling seriously and use age verification tools to prevent minors from accessing our platform. 19+. Play responsibly.
You agree not to use Silver Oaks for any unlawful purpose or in any way that violates these terms. Prohibited activities include:
We take these matters seriously. Violations may result in immediate account suspension, forfeiture of balances, and referral to law enforcement where appropriate.
All content on silver-oaks-ca.com, including the Silver Oaks name, logo, game interfaces, graphics, and text, is owned by or licensed to Silver Oaks. You may not copy, reproduce, or distribute any of this content without our written permission.
Silver Oaks provides its platform on an 'as is' basis. We don't guarantee that the platform will be available at all times or free from errors. While we work hard to keep things running smoothly, there may be occasional downtime for maintenance or due to circumstances outside our control.
To the extent permitted by Canadian law, Silver Oaks is not liable for any indirect, incidental, or consequential losses arising from your use of the platform. Our total liability to you in any given situation will not exceed the amount in your account at the time the issue arose.
These Terms and Conditions are governed by the laws of Canada and the applicable laws of the province in which you reside. Ontario players are subject to the regulatory framework of iGaming Ontario. Any disputes that can't be resolved through our customer support process may be referred to the relevant regulatory body or resolved through binding arbitration in accordance with Canadian law.
We may update these Terms and Conditions from time to time. When we do, we'll post the updated version here with a revised date. If the changes are material, we'll notify you by email or through a notice on the platform. Continuing to use Silver Oaks after changes are posted means you accept the updated terms.
Questions about these terms? Get in touch with us at [email protected]. We're happy to help.
Silver Oaks — silver-oaks-ca.com. 19+. Please gamble responsibly.